Privacy policy

Introduction

Welcome to SIEC Robotics (SIEC Ingeniería SA de CV). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, transparently, and securely. This Privacy Policy describes how we handle the personal information we collect through our website, our chat, the WhatsApp button and the contact forms on our site.

Information we collect

Contact information: your name, company, email and telephone number, which you voluntarily provide through our contact forms, our chat or when you communicate with us directly.

Inquiry and communication data: information you provide when you make inquiries about our services or when you communicate with us for support or information.

Technical data: we may automatically collect certain information when you visit our website, such as your IP address, browser type, and operating system, through analytics tools. This helps us understand how you use our site and improve our services.

How we use your information

To respond to your inquiries and fulfill your requests; to communicate with you about our products and services; to improve our website; and to comply with legal obligations and protect the rights, property, or safety of SIEC Robotics, our customers, or others.

Sharing your information

We do not sell, trade, or rent your personal information to third parties. We may share it with service providers who perform services on our behalf, such as hosting our website, our customer relationship management system or managing communications. These providers are bound to keep personal information confidential and use it only for the purposes for which we disclose it to them.

Your rights

You have the right to access, correct, delete, or restrict the use of your personal information, as well as to object to certain uses of it. You can exercise these rights by writing to sales@siecrobotics.com.

Data security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information.

Changes and contact

We may update this Privacy Policy from time to time; please review it periodically. If you have any questions about it, contact us at sales@siecrobotics.com, +52 844 668 2028, Calle Tercera 309, La Aurora, Saltillo, Coahuila, MX 25298. By using our website, you acknowledge that you have read and understand this Privacy Policy.